Assembly Label NZ Online Flash Sale - 30% Off Almost Everything FAQs
Assembly Label's Online Flash Sale during Black Friday starts Tuesday, November 2022 5pm and ends, Monday November 28th.
Frequently Asked Questions
What is the sale offer?
Our offer during the online flash sale will be 30% off almost everything, prices will be as marked. There will be product exclusions that will not be part of the sale period.
The sale will start Tuesday, 22nd November 2022 at 5pm until Monday 28th November 2022.
Does Assembly Label offer Express Shipping during the sale?
We offer free Australian standard shipping on all items, unfortunately express shipping will not be available during the sale period. All New Zealand orders are subject to a $15 shipping rate. Please note that shipping times during busy sale and promotional periods may experience delays of up to 5 business days. We appreciate your understanding and patience, and do our best to get your orders to you as early as possible.
How long until I receive my order?
Due to the high amount of orders placed during our Black Friday Sale, please allow up to 5 business days to receive your dispatch information (for your order to be picked and packed). Once your order has been dispatched you will receive tracking updates via email.
Once your orders have been dispatched from our warehouse, please be mindful, there are differing delays depending on your location. This means it might take up to 48 hours for your tracking information to update.
We kindly appreciate your understanding and patience during this very busy period.
Does Assembly Label offer returns on items included within our 30% off flash sale?
Some sale items purchased during the Assembly Label Flash Sale are final sale items and cannot be returned for a refund, or exchange and are only available for a store credit. We recommend choosing carefully to avoid disappointment. All items with a '30% off badge' or 'black friday offer' will be eligible for a refund, exchange or store credit. Items markdown with the 'final sale' badge will only be eligible for a store credit.
Is the 30% off flash sale offer available in Assembly Label stores?
No, this offer is exclusive to online.
Can I use the sign up welcome code or any other discount codes on items included in the sale?
Unfortunately no, during the sale period all coupon codes will be switched off including our welcome offer until after the sale period ends. You can still however use gift cards and credits (from returns) during this time.
If something sells out, can I purchase it later if it restocks after the sale at the discounted price?
It will not be available at the discounted price, some items may be restocked at a later date.
If I purchased an item before the sale and it is now discounted can I have a refund for the additional spend?
Unfortunately no, this offer is not available on previously purchased items.
I made a mistake on my order, can I change it?
We are unable to edit or cancel your order once it is placed through our online store. Please be mindful when checking out to ensure your shipping details are correct and the items in your cart are correct.
Will your bundle offers be available during the promotional period?
Unfortunately no, we will reactivate our bundle offers after the sale period ends.
How can I contact you during the Online Flash Sale?
If you have any questions regarding your order, please don’t hesitate to contact us. But first, have a read through our FAQ, as we may have already answered it.
Email us at firstname.lastname@example.org
Mon - Fri: 9am - 5pm AEST
Please allow up to 48-72 hours for a reply during this period. We thank you for your patience.