I love the bag as the bag can fit a lot of things for work - 13" laptop, pouch, water bottle and even a lunch box - which fits my lifestyle perfectly. The wide strap supports the shoulder when the bag gets heavy with a lot of things. The pouch in the middle is very useful too as it creates extra room for small, personal items. For the product, I think the price is very reasonable, very good value for money. Highly recommended!!